At the outset, your form may seem quick and easy. Everyone should know the answers to easy questions like name, email address, and birthdate. Furthermore, these are questions that everyone asks online. People should expect to answer these questions.
Yes, we know the answers. Yes, we’ve given this information up before. But, don’t call it quick and easy. It takes effort to decide if you’re trustworthy. It takes effort to decide if you’re safe. And it takes more effort than watching TV.
You may think that we want “quick and easy”, “simple” or “short and sweet”, but we don’t. We’re completely happy with “hard but worth it”, “expensive but exciting”, and “painful in all the right ways”. These make us happy when you are able to present “worth it” clearly. They work when you make us feel the excitement. We buy when we know the right ways. Yet, it takes effort and skill to communicate “worth it” and “exciting” and “right” online.
So, we just say, “It’s easy.” Sometimes it works. In my Marketing Land column To Buy Or Not To Buy: When “Quick And Simple” Is Just A Lie, I propose that you will enjoy more success if you take the time to build value in your offering, rather than assuming your visitors are lazy and can’t be bothered to work for or spend on something valuable.
Too often “Quick and Simple” is a lie. I offer the following flowchart in the article:
Mobile experiences are getting more and more sophisticated, which means we are doing less and less work. You’re definition of “easy” is getting eroded. I recommend you build value.
The post “Quick and Easy” is not a Value Proposition [PODCAST] appeared first on Conversion Sciences.
from The Conversion Scientist Podcast by Conversion Sciences http://conversionsciences.com/blog/quick-and-easy-is-not-a-value-proposition/?utm_source=feedpress.me&utm_medium=feed&utm_campaign=Feed%3A+ConversionScientistPodcast#038;utm_medium=rss&utm_campaign=quick-and-easy-is-not-a-value-proposition